Summary :

make sure OneDrive is running on your PC

If you cannot open your files in OneDrive and receive the "Make sure OneDrive is running on your PC, then try again" error bulletin, you might exist interested in this article. Here, MiniTool Partitioning Wizard puts together some feasible solutions that you tin can try to fix the problem.

Quick Navigation :

  • Gear up i: Restart OneDrive
  • Fix 2: Disable the Files On-Need Feature
  • Fix three: Relink the PC and Restore OneDrive Folder to the Default Location
  • Fix 4: Reset or Reinstall OneDrive
  • Fix 5: Remove Conflicting Software
  • User Comments

Microsoft OneDrive, previously known as SkyDrive, is a file hosting service and synchronization service which helps you proceed your photos and files backed up, protected, synced, and accessible on all your devices. Information technology is a useful tool for most users.

Unfortunately, some Windows users reported that they've failed to open files in OneDrive and only received a notification window, reading:

Can't open this file

Brand sure OneDrive is running on your PC, then endeavor again.

make sure OneDrive is running on your PC

If you are facing the same trouble, don't worry, as there are some solutions. You don't need to attempt them all. Just piece of work your mode down the list until you fix the effect effectively. Now, permit'due south first our troubleshooting.

Related article: 9 Methods to Assist You Prepare OneDrive Sync Problems on Windows x

Fix 1: Restart OneDrive

If you meet certain bug while using OneDrive, the first affair is restarting your OneDrive. A simple restart can re-configure the app settings and fix the potential bugs, which may help y'all resolve the "make sure OneDrive is running on your PC, and then try again" issue.

Note: You need to make sure the OneDrive sync is non paused and you've logged in OneDrive with your Microsoft account.

Y'all just need to right-click the OneDrive icon on the Taskbar, choose Shut OneDrive, and confirm the operation. And so, press Windows + Due south, input onedrive, and click the search result to open it.

close OneDrive

Fix two: Disable the Files On-Demand Characteristic

Besides, some affected users have resolved the problem by disabling the Files On-Demand feature for OneDrive. And then, you lot can also accept a try.

Step 1: Click the OneDrive icon on the Taskbar.

Footstep ii: Click Help & Settings and cull Settings.

Step iii: Under the Settings push, uncheck the Salvage infinite and download files as you lot use them option to disable the File On-Demand feature. Click OK to salvage changes.

disable Files On-Demand feature

If you take moved the OneDrive binder to another location, you might as well receive the "brand certain OneDrive is running on your PC" error message. To fix the problem in this case, you tin relink the PC and change its folder to the default location.

Here's a simple guide for you:

Step one: Open up OneDrive settings and switch to the Account tab.

Stride ii: Click Unlink this PC and hit Unlink account in the popular-up window to confirm the functioning.

Unlink this PC

Step 3: Restart your computer and re-launch your OneDrive. Afterward signing in with your Microsoft accounts, you will become the following window. Under Your OneDrive binder is hither, check if the path is the default location: \Users\%Username%\. If not, click Modify location to revert it to the default.

change location

Afterward setting upwardly your OneDrive with the on-screen instructions, you can check if the "make certain OneDrive is running" upshot has been resolved. If non, please move on to the adjacent solution.

Prepare iv: Reset or Reinstall OneDrive

If there are some problems with the OneDrive folder or installation contents, you might also encounter the abrasive problem while opening your OneDrive files. To fix it, yous can choose to reset or reinstall your OneDrive.

Notation: Earlier you resetting or reinstalling the software, y'all had better dorsum up of import information in it in accelerate.

To reset OneDrive, y'all need to:

  • Press Windows + R to invoke the Run
  • Input %localappdata%\Microsoft\OneDrive\onedrive.exe /reset in the empty box and press Enter.
  • The OneDrive icon volition disappear and so reappear. If the icon doesn't appear again, yous need to open Run, enter %localappdata%\Microsoft\OneDrive\onedrive.exe, and click OK.

To reinstall OneDrive, yous need to:

  • Printing Windows + I to open Settings.
  • Go to Apps > Apps & features.
  • In the right pane, choose Microsoft OneDrive, click Uninstall, and ostend the operation.
  • Restart your calculator. Go to the official website to download the latest version of OneDrive and install information technology.

Set up five: Remove Conflicting Software

If all the to a higher place methods fail to fix the mentioned OneDrive issue for y'all, perhaps certain installed software is conflicting with your OneDrive. You can disable the recently installed applications to test it. Alternatively, yous can also make clean boot your computer to effigy out the problematic software easily and then keep it disabled or remove it.